Senior UX Designer

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We are seeking an experienced and passionate Senior UX Designer to join our digital experiences team on a leading quick-serve restaurant brand.

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In this role, you will play a critical role in designing and executing the digital experiences that affect millions of customers and team members across thousands of restaurants.

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You will be key in deeply understanding problems, performing research and usability studies, ideating and prototyping to ensure customer experiences are intuitive, delightful, and on brand.

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Role Requirements

• A solid understanding and demonstration of user-centered design principles
• Design efficient, functional, and enjoyable digital experiences
• Work flexibly across multiple product lanes within a complex system of interactions
• Work both strategically and tactically, weighing tradeoffs and exploring multiple solution concepts
• Get to know and empathize with customers, staff, and operators
• Solid understanding of web and app paradigms and contemporary patterns
• Highly proficient in Figma, utilizing components, layouts, and design systems to create wireframes, interactions, and prototypes
• Continually innovates and improves on the processes and deliverables to set new standards
• Plan and synthesize research studies to inform design e.g., IDIs, usability testing
• Communicate and collaborate with various stakeholders and development teams in respectful ways that push for the best solutions
• Proactively identifying and advocating for better design and innovations that might have otherwise been missed— focusing on continuous improvement

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Qualities & Characteristics

• You have a compelling portfolio of distinctive work showing both product and service design
• Able to develop simple and elegant design solutions to complex design problems
• You have exceptional written and oral communication skills
• You have expertise in cross-functional collaboration
• Foster progressive and limitless thinking

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Hybrid Expectation

• This position requires the candidate to be on the Atlanta-based client’s campus 1-2 days a week typically. Lunch and snacks are provided. Additionally, there will be opportunities to visit restaurants for research studies and innovation insights.