SearchTides is seeking a highly-decorated Director of Operations to support the Head of Operations. This individual will work closely with the Head of Operations, primarily focusing on growth initiatives and ensuring the smooth running of day-to-day operations.
About SearchTides: SearchTides is an SEO agency specializing in algorithm analysis and strategic SEO solutions to enhance their clients’ search rankings and revenue.
What you’ll be doing:
- Operational Oversight: Monitor the health of client campaigns and the operations of various departments.
- Reporting and Analysis: Prepare comprehensive reports on operational activities and progress.
- Project Planning: Assist with complex project planning leveraging PM practices and platforms.
- Financial Management: Prepare and analyze financial reporting and budget management.
- Initiative Leadership: Drive company initiatives forward, ensuring timely and effective execution.
- Process Development: Build and maintain Standard Operating Procedures (SOPs).
- Team Management: Source, hire and manage team members as necessary.
- Collaboration: Work with other directors and department leaders to develop systems and processes for scaling.
- Team Development: Act as mentor to team members and prioritize individual growth.
What Success Looks Like in This Role:
- Client campaigns remain in good health and on track
- Team members’ workloads are comfortable
- Day-to-day operations flow easily and improvements are dynamic
- Company initiatives stay on pace and are adapted as necessary
- 7-10 years’ proven experience in a senior operations position
- Proven track record of running the operations of a digital marketing agency
- Strong project management skills and experience with tools like Asana
- History of excellent data management, financial acumen, and financial reporting
- Experience creating dashboards and easy-to-digest reports for C-Level executives
- Experience scaling client offerings and internal capacity
- Startup experience is required as is remote work experience
- Ability to work full-time hours EST
The Other Cool Stuff:
At SearchTides, we’ve been pioneers in the remote work arena long before it became a global trend. Since 2015, we’ve mastered the art of fostering a vibrant, inclusive culture in a virtual environment. We believe in balancing professional excellence with personal well-being, ensuring our team members thrive both on and off the screen. Our commitment to a positive and engaging remote work experience is unwavering, and we make sure that fun and productivity go hand in hand.
What Sets Us Apart:
- Engaging Monthly Guest Speakers: Dive into diverse learning experiences ranging from nurturing houseplants to mastering the art of mixology.
- Generous Time Off: Enjoy ten company-wide federal holidays, plus a winter break shutdown during the last week of the year – all fully paid.
- Extended PTO: Benefit from an additional 15 days of personal time off.
- Special Birthday Leave: Celebrate your special day off work and return to heartwarming birthday wishes on Slack.
- Top-Tier Tech Gear: Receive a high-end laptop complemented by any monitor setups you need.
- Healthcare Support: Take advantage of our healthcare reimbursement plan.
- Mental Health Matters: We prioritize your mental well-being through our sponsored mental health program.